AutoAttendant™ is a computer based telephone answering system that can be used to automate the receiving of patient event recorder transmissions. Working in conjunction with your GEMS™ installation, AutoAttendant can handle up to 4 call in lines simultaneously and can import the recorded patient information and ECG recordings (Arrhythmia, TTM Pacing, pacemaker or ICD) into your existing GEMS Access or SQL database. AutoAttendant also enables physicians to to leave individual messages for patients that will be played when the patient calls in. AutoAttendant ensures that your patients calls are received and handled even when an operator in unavailable.
Recorder AutoAttendant features an easy to use, step by step voice-instruction menu that guides your patients through the recording process. By using the included AARecorder feature, these voice-instructions can quickly and easily be changed or customized to suit your facility's requirements. Easy to follow on-screen instructions will guide you through customizing your AutoAttendant voice-instructions. |
AARecorder - custom voice-instructions |
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Call Manager AACallManager allows your receiving staff to select and view each received patient recording. Through this easy to use interface, clinicians can view patient information, listen to recorded patient symptoms, input additional monitoring information as well as view, edit and import ECG recordings. Each ECG recording can also be played back audibly. |
AACallManager - unhandled calls list |
AACallManager - ECG recording view |
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AA Server AAServer is set up to run in the background and when enabled, is always monitoring your AutoAttendant line(s) for any incoming calls. AAServer allows you to easily set the number of rings before AutoAttendant will answer the incoming call. This feature allows a clinician to answer the call before AutoAttendant does and ensures you will not miss any calls if your staff is busy on other calls. A visual log of the date and time of each received call is displayed.
AutoAttendant and all of it's components works with the following operating systems: Windows XP, 2000 and NT
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AAServer - monitors incoming calls |
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| Minimum System Requirements: |
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