Mission Statement

 

CardioComm Solutions, Inc. is dedicated to providing unique and superior diagnostic and management tools to the field of cardiology. We are devoted to the containment of cardiovascular disease through improved information, management and analysis.

 

History

Located in Victoria, British Columbia Canada, CardioComm Solutions, Inc. is a medical software company with nearly a decade of experience in building ECG management systems used for event monitoring and pacemaker follow-up. Part of that period was spent designing databases for industry partners.

 

In 1999, CardioComm created its own product line, called GEMS, the Global ECG Management System, for pacemaker/ICD and arrhythmia follow-up. After establishing an International customer base, CardioComm began direct sales and marketing in the United States in 2000.

 

In 2001, CardioComm launched a project to develop an Internet-based ECG management solution, GlobalCardio, for which it received FDA clearance in January 2002. In 2002, CardioComm developed a basic system for the lower volume clients, and those new to computing, called GEMS Lite. This product is simple to use and modestly priced. 2002 was a record year for new customer sales.

 

CardioComm continued it's sales growth in 2003, partly due to the significant efforts of its distributors and partners (Instromedix, Philips Medical Systems and Baylis Medical Company).

 

Technology

CardioComm’s patented technology is used in its products for recording, viewing, analyzing and storing of ECG's. This technology is part of all CardioComm products, and has also been licensed for use by other companies’ alternative applications. CardioComm has succeeded in developing a universal communication model for acquiring ECG device data. CardioComm also achieved its technical goals of improved access and communication through the development of a real-time ECG viewer. CardioComm is the first company to provide a real-time means of viewing ECG's over a network (LAN, WAN or Internet). This tool enables ECG's to be viewed and controlled live, by physicians, over a virtual healthcare network.

 

Quality System

 

CardioComm Quality Policy

 

CardioComm Solutions Inc. is committed to the following principles in order to provide quality products and services:

 

Customer satisfaction from the initial sales contact, to installation planning and through to the commitment to provide prompt and effective customer support for the life and use of our products.

 

Quality planning and design to create safe and effective products and services that meet customer needs. Commitment to continuously use, evaluate, and improve our Quality System to enhance our business, products and delivery of service.

 

Maintaining certifications for ISO 13485, ISO 9001 and HIPAA compliance.

 

Solutions

CardioComm offers two main product lines, GEMS, for event monitoring and pacemaker follow-up, and GlobalCardio, which adds full 12-lead ECG management capability.

 

GEMS was designed with flexibility in mind. GEMS has been called 'elegant' for a good reason. It is a sophisticated, high-end solution that can be built to order for any cardiology application. CardioComm strives to build databases to interface with any ECG device. Our independence from device manufactures allows for greater flexibility in creating solutions that interface with potentially all devices.

GlobalCardio, launched in April 2002, is a revolutionary web-based ECG management system. Building on its existing competencies, CardioComm built this application to provide secure universal access to ECG and patient data on a pay-as-you-go basis. GlobalCardio is a complete software solution for 12 lead ECG management, event monitoring, and pacemaker follow-up. GlobalCardio is a secure system, with complete audit capability to address HIPAA requirements, accessible by an authorized user, from any PC.

 

Find out more about these and other solutions in our Products section.

 

Service & Support

 

Today, service and support are almost as vital to software buyers as the product itself. CardioComm has made Solutions a part of our name for that reason. Our support policy provides for 24-hours a day, 7 days a week technical support with a maximum response time of 15 minutes. For our support contact information, click here.